Terms and Conditions

Terms and Conditions (of Service) -

Please read these terms and conditions carefully, before accessing or using our website, as by doing so, this acknowledges you understand and agree to them.

Green and Clean offers this website including these Terms and Conditions (of Service), included but not limited to the information and available services offered to you the user, conditional upon your acceptance of any/all of our terms, conditions and policies stated here and apply to all users of this site, including without limitations all users, such as customers, browsers, merchants, vendors, and/or content contributors. Any future additions, deletions, changes, items or features to this website will also be subject to these terms of service. Express permission is to be granted by Green and Clean in writing should any photo, product, or feature to this website https://greenandcleanhydroponics.com and/or https://greenandclean.ca be requested prior to being used.

Product Policy -

We have a 7 day exchange only / in store credit policy, providing all of the following criteria is met.

1-Your product MUST accompany proof of purchase

2-Be in original packaging, be undamaged, and unopened

excluding the following : perishable or sterile goods (but not limited to) such as insects, CO2 bags, mushroom substrates will not be accepted.

N0 liquids of any kind, sale or clearance items, special orders, custom requests or gift cards.

Pricing-

Pricing on any product we sell is subject to change without notice. Although we thrive to have  accuracy between website and in-store, should price discrepancies arise,  the in store pricing will prevail.  Due to rapid price changes beyond our control, pricing on the website may be inaccurate at time of your viewing; Please check in store or call us for up to date pricing.

Damages-

Please be sure to carefully inspect your delivery upon receipt. Contact us immediately if your item is damaged, you receive the wrong item or size, or is defective. We will then evaluate the issue and work at resolving it.

Warranty Items-

The time frame for warranty varies on products. Please ensure you understand the warranty time period for the product you are purchasing, and retain proof of purchase and original packaging in safe place as you will need it should a warranty issue arise, no exception. 

Upon manufacturer approval, Green and Clean is able to exchange certain products.

Please note that some brands do not allow us to facilitate the warranty process and at that point, you the customer will have to contact the manufacturer directly for support. The warranty information should be found and referred to within or on packaging or manuals. 

It is the sole responsibility of the customer to pay for any shipping charges regarding warranty items to be shipped should the need arise.